Do you have a question, need some help, or want to report a problem? 😊 We're happy to help! Depending on which version of the platform you're using, there are two ways to contact us.
🆕 In the new view
Step 1: Open the Help section
Click your profile picture in the top-right corner and select “Help” from the submenu. This will open our chatbot, Fiona.
Step 2: Ask Fiona your question
Simply type your question into the chat. Fiona will try to provide you with a helpful answer.
Step 3: Contact our Support Team
If Fiona cannot answer your question adequately, she will offer you the “CONTACT SUPPORT” link.
Click this link to open our FAQ page, where you'll find our knowledge base with helpful information and explanations about our features.
Step 4: Submit a request
At the top of the FAQ page, you'll find the “Submit a request” link. Click it to send us a message.